Help uploading your picture to our                         account.  

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Mobile & tablets

You will need your 12pics taken in the correct order (with any editing completed) and your event card or letter.

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PC & Macs

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Using the device you have your 12pics saved on either scan the QR code found on your event card or letter or use the URL in a web browser. 

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An example of a QR Code

Your event number should be shown. If it's not your number pls let us know! >> Click here <<

Tap “Add Photos”

and select your first pic only which will be

subject #1 and click add.

You will then see the "Hooray! That's 1 happier photo :)" msg.

 

Repeat this process 

clicking add photos button for your 2nd picture only

and click add.

 

Repeat this for the remaining images adding each one in turn one at a time in subject order.

If you get "invalid log in" see the FAQ below. 

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Please upload each picture individually in subject order as explained above, to ensure your 12 pictures are in the correct order (it is possible to bulk upload but please don't). 

Once you have uploaded your 12 pics tap “Done” top of the upload screen.

 

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This will then take you to your 12 pictures. Pls check the images are correct for submission and in their correct order.

Thats it your done

And relax

If something's not right let us know and we will sort it for you. >> Click Here <<

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How to upload

Scan the QR code?


The QR code on the reverse of your event card or on the front of your event letter can be scanned with a smart phone / tablet. Ether by using a free QR reading app or using the camera on your device. Open the camera on your phone show it the QR code and it will suggest a link to your upload web page powered by SmugMug / My12pics.com.




"Page Not Found" !


It's likely that the URL has been incorrectly typed into your web browser. It is case sensitive. Check the URL or scan the QR code If this still fails to return to the upload screen shown below let us know. >> CLICK HERE <<




"Invalid login" msg when uploading an image


Invalid login! No problem this one seems to effect iPhones mostly due to the recent security update. (It may also effect other OS) which prevents "Cross-Site Tracking". There are a couple of solutions to resolve this issue. :-) The quickest way is to scan the QR code or use the upload link on the front of your event letter rather than your event card. (This will take you directly to Smugmug upload rather than a redirect from My12pics.com). No longer have the letter no problem let us know and we can help >> Click Here <<. The Longer (techy way) if your camera uses safari when the QR code is scanned you will need to turn on "Prevent Cross-site Tracking". If the techy way does not work for you try the quickest way explained above. Still having an issue? Let us know and we can help. >> Click Here <<. ^ What is cross site tracking? This allows key infomation to be passed from one web site to another in our case your event number login details from My12pic.com to Smugmug. Both My12pics.com and the direct smugmug will take you to RCTPhotomarathons uploaded and gallery. The QR code on your event card and letter will both take you to your upload space. However the QR code and URL on the event letter is designed to solve the issue we have found with "Cross site tracking".




I have uploaded the wrong picture :-(


No problem, upload the correct picture and then let us know which one you wish us to remove by >> click here <<. Once we have removed it we will let you know. Please check your images by scanning the QR code or using the URL and pressing done. Your 12 pics will be ready for you to review.




My pictures are not in subject order :-(


No problem, let us know what order they need to be in by >> clicking here <<




What's a QR code?


What's a QR code? An example is shown below. Can be found on the reverse of your event card or on your event letter.




Whats a URL?


It's a web page address printed on the reverse of your event card and on the front of your event letter. www.My12pics.com/Upload/a1rPP4/999 or www.Smugmug.com/upload/a1rpp4/999 either format will work.





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